In this update on the Jack W. Liebert Military & Veteran Resource Center, you are going to hear from Randy Spade, Director of Veteran Services, on the work being done on strategic plan initiative 1.2.1, Military Concierge Service. This initiative is part of one of the three themes of the strategic plan, Transformational Experiences. The Military Concierge Service initiative focuses on creating a dedicated concierge service that specifically speaks to the needs of military connected students. This concierge service will help students optimize potential credit hours in service to reach their goals for future education and employment. Watch the video here as Dr. Campo interviews Randy Spade about the work being done in this area.